Finding Your IT Service Model: In-House Vs Co-Managed Services Vs Managed Services

You want to get the most ROI on your technology investment. Maybe you’ve even been wondering if your current technical set up is doing more harm than good. It’s time to come up with a clear answer for what would be the right thing to for your company.

The good news is that in 2021, it’s easy to find an IT services option that works for you – especially if you operate in Brisbane. In this article, we want to give you the tools to end this internal debate.

Let’s jump into the details of each offering.

In-House IT Services

This is the option traditionally preferred by very large corporations. These companies have the excess budget and infrastructure required to hire and keep a well-certified IT department.

The benefit of an in-house team is that they will have your business specific needs ingrained in their DNA. On the flipside, toggl hire suggests that a company can lose up to 2.5% of total revenue in the time it takes to bring a new hire up to speed.

Furthermore, Internal teams can also become overrun by the number of obligations so they have a hard time focusing on the company specific tasks. Instead, time is wasted on server maintenance and cybersecurity issues.

Teaming Up: Co-Managed IT Services

With this option, you hire IT consultancy services along with your internal staff. While it may sound counterintuitive, co-managed services are usually a win-win for both parties. For one, you get the benefit of an expert IT services team. So while the internal team focuses on business related IT tasks, the external team is clearing them of any blockers.

Now the internal team is free of critical everyday tasks like:

  • Network Monitoring
  • Server Maintenance
  • Cybersecurity Protocols
  • Incidence Response Planning

Getting Rid of The Hassle: Managed IT Services

By far the best option for company’s that want to “set it and forget it” with their technology.

In hiring a managed IT services team, you are buying an expert IT Services Department without going through the expensive hiring process. The best part is that you know that your IT Support will require minimal onboarding since they are experts. This means that you can quickly start to see returns on your managed services investment.

Which Should You Choose?

The factors that you should consider have to do with the amount of upfront effort and money that you want to put into having your IT services.

You Have Lots of Time and Money – Hire In-House

If you want to input the most money and effort, then this would be building out your own team. Not only is the hiring process expensive, but you’ll also want to factor in for training and mistakes as your team grows into all that you need.

You Want in House Benefits At a Lower Price – Get Co-Managed Services

If you want to strike a balance of keeping the internal benefits, while cutting costs, then use the an it consultancy as a helping hand. Most Co-managed offerings are quite flexible so that you can get exactly the help that you need.

You Want to Forget the Whole Thing – Choose Managed IT Services

With managed IT, your provider will take care of the entire technology set up. This way you know that it will be done right, and you can focus all your energy on doing what really matters. Better yet, since you’d be working with expert help, all the money you spend will go right into productivity. Therefore, you’ll be avoiding the training and mistake costs.